The longstanding retail giant undergoes a second evolution by adopting the Cloudpick AI unmanned retail solution

Customer requirements

On November 2016, after five years of construction and development, the Physics Research Institute has gathered several research teams led by academic masters, attracting a group of young talents. As the institute enters a new stage of development, the logistics department has also accelerated the construction of supporting facilities, aiming to provide ample 'ammunition' for subsequent research and innovation with the introduction of AI convenience stores and other related facilities.

At the same time, considering the cost-effectiveness and the unique characteristics of the research institute's environment, there is a desire for the store to be easy to manage and possess a certain level of technological sophistication.

Cloudpick Solution

They have adopted the Cloudpick AI Smart Solution, crafted with cutting-edge technologies such as AI computer vision, deep learning, and multi-sensor fusion:

• Cloudpick AI Smart Unmanned Store: Distinguishing itself from commonly used RFID technology and self-checkout solutions in the market, Cloudpick Technology applies artificial intelligence technology commonly seen in autonomous driving to the upgrade of physical retail. By deploying AI cameras and other smart hardware in intelligent stores, it reconstructs the entire offline physical space using multi-dimensional perception and digital twin technology. Subsequently, it utilizes AI algorithm engines to analyze dynamic data of people, goods, and the environment in real-time.

• Cloudpick Store Digital Management System: Operators can view the store's operational status anytime, anywhere, conduct online ordering, adjust prices, set promotions, and receive alerts for out-of-stock items, enabling remote store management.

Result

"Hello, Wepick" located at the Physics Research Institute commenced operations in December 2021.

Registered researchers at the Physics Research Institute can now enjoy shopping without a phone

By simply scanning their face or a QR code, they can enter the store, choose their items, and walk out through the gate for automatic payment. This eliminates the need to wait in line for manual checkout, ensuring that their spontaneous shopping desires are instantly fulfilled.

"Hello, Wepick," the unmanned convenience store, complements the cafeteria scene by offering a variety of snacks, instant foods, candies, puffed snacks, ice drinks, and ice creams. With this minimalist "grab and go" shopping experience, researchers can indulge in the pleasure of the present while gazing at the stars.

Automated control in closed environments leverages small investments for significant returns

In closed settings like research institutes, the number of serviced customers is limited, but traditional retail formats often require substantial manpower for normal operations. In contrast, automated control achieved through unmanned cashier and unattended operations can yield higher revenue at a lower cost.

Operators of "Hello, Wepick" can access real-time store operations and sales information online, allowing them to replenish stock promptly based on shortage alerts. This avoids decreases in sales and customer satisfaction due to empty shelves, enabling effortless 24/7 operation and saving approximately 80% of labor costs compared to traditional stores.

Additionally, the interactive play of the shelf's bar screen allows for personalized guidance and marketing in the unmanned retail scene. When researchers pick up a product, the bar screen immediately plays dynamic displays or exclusive discounts, adding a touch of fun with playful recommendations. Simultaneously, it stimulates consumer conversion, contributing to higher sales for the store.

High-tech products, providing services and helping to create scientific research landmarks

"As the language of the sky unveils the essence of matter." The initial goal of the Institute of Physics was to create a globally recognized hub for major original innovations, a gathering place for top scientific minds worldwide, and a sacred ground where young scientists fulfill their dreams. In recent years, it has attracted over 500 visiting scholars from 24 countries and regions and 25 senior visiting scholars from 11 countries. In the next decade, it aims to assemble a research community of nearly a thousand individuals.

The presence of "Hello, Wepick" not only meets the daily consumption needs of these researchers and scholars, bringing a new blend of technology and humanities, but also, as a product of cutting-edge technology, further enhances the academic and research atmosphere. It contributes to making this "new landmark of learning" shine even brighter.

Customer Testimonial

The relevant authorities expressed that "Hello, Wepick" not only provides convenience for the lives of researchers but also, compared to traditional convenience stores, its inherent technological features align better with the academic and research atmosphere of the institute.